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Get detailed answers to common questions about our online exam help services
Is it confidential?
Absolutely. We use encrypted servers, anonymised student IDs, and strict data protection protocols. Your identity and personal information are never shared with experts.
Do you help on Canvas and Moodle?
Yes — we cover all Sussex portals including Canvas, Moodle, and Blackboard. Our experts are familiar with the specific requirements and technical aspects of each platform.
Do you offer refunds?
Partial or full refunds are available under our Service Level Agreement. We have a satisfaction guarantee policy to ensure you get the value you expect from our service.
How is my privacy protected?
We use military-grade encryption, anonymous profiles, and strict data handling protocols. Your personal information is never stored on our servers after service completion.
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Our dedicated support team is available 24/7 to assist you